Returns or Exchanges

Returns or Exchanges

At RAJKURU SOLUTIONS LIMITED, we aim to ensure customer satisfaction with every purchase made through rajkurusolutions.co.uk. If you are not fully satisfied with your order, you may be eligible for a refund in accordance with the terms below.

  1. Eligibility for Refunds

Refund requests must be submitted within the specified return period after receiving your order. To be eligible for a refund, items must be unused, in their original condition, and in original packaging where applicable.

  1. Return Process

Before returning any item, customers must contact our support team to obtain return instructions and approval. Unauthorized returns may not be accepted.

  1. Refund Conditions

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed using the original payment method within a reasonable timeframe.

  1. Non-Refundable Items

Certain items may not be eligible for refunds, including products that have been used, damaged due to customer handling, or returned outside the allowed return period.

  1. Return Shipping Address

All approved returns should be sent to the following address:

RAJKURU SOLUTIONS LIMITED
146 Rectory Road
Gateshead, England
NE8 4RR
United Kingdom

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

  1. Late or Missing Refunds

If you have not received your refund after the processing period, please check with your bank or payment provider first. If the issue persists, contact us for assistance.

  1. Contact Information

For any refund-related inquiries, please contact us:

Email: JennieHoward745@hotmail.com
Phone: +44 7916751203
Address: 146 Rectory Road, Gateshead, England, NE8 4RR